So you want to build a bot ?
If you are wondering if your business should create a (chat)bot you are asking the wrong question! Messaging apps / Conversational marketing has proven to be next big marketing blue ocean and socializing with machines has never been more popular since Siri and Alexa. Discover how ING’s chatbot ‘Marie’ came to live and learn how you can build your own chatbot in just 1h. We promise we won’t talk nerdy to you, all you need is a Google account and not a Computer Science degree (bring your Laptop!).
Dries Leclercq is 28 years old and working with ING since 2012.He started out in customer support as a general banker. After 2 years he became a senior agent and specialized in lending. Last two years he decided to use that experience to help building and optimizing virtual assistants within ING. As a customer journey expert in the applied AI team, he strives towards an excellent customer experience in an automated way. He proves that you do not need to be a hardcore IT'er to build chatbots.